Frequently asked questions
LINO is a missed call recovery platform specifically designed for local service businesses such as plumbers, HVAC technicians, electricians, salons, and dental practices. It addresses the issue of lost revenue from unanswered calls by automatically sending an SMS to the caller with a personalized message and a link to the business's online booking page. This allows potential customers to book appointments immediately, even if the business owner is unavailable. LINO provides features like call tracking, customizable booking pages, two-way SMS messaging, and appointment reminders, helping businesses recover missed calls and improve client satisfaction. Most users experience a return on investment within the first week by recovering just one or two jobs that would have otherwise been lost.
LINO enhances customer engagement by ensuring that potential clients receive immediate responses when they call, even if the business owner is busy. The automated SMS sent by LINO not only acknowledges the missed call but also provides a direct link for customers to book appointments online. This quick response helps keep the business top-of-mind for customers, reducing the likelihood that they will turn to competitors. Additionally, LINO's two-way SMS messaging allows businesses to continue conversations with leads, further improving engagement and increasing the chances of converting inquiries into bookings.
LINO offers several features to help manage missed calls effectively. These include a dedicated phone number for call tracking, a customizable booking page that aligns with the business's branding, two-way SMS messaging for ongoing communication with leads, and automated appointment reminders to minimize no-shows. Additionally, LINO provides a dashboard that displays analytics on missed calls, showing how many turned into bookings and the revenue recovered. This comprehensive set of tools allows local service businesses to streamline their operations and improve their overall efficiency.
Setting up LINO is quick and straightforward, taking less than 5 minutes. Business owners can create an account, input their business details, and customize their booking page with their logo and services. Once set up, they can forward their existing business number to the LINO number or use the LINO number directly in their marketing efforts. This rapid setup allows businesses to start recovering missed calls and generating bookings almost immediately.