Frequently asked questions
LINO is a missed call recovery platform specifically designed for local service businesses such as plumbers, HVAC technicians, electricians, salons, and dental practices. It addresses the issue of missed calls, which can lead to significant revenue loss. When a potential customer calls and the business cannot answer, LINO automatically sends an SMS with a personalized message and a link to the business's online booking page. This allows customers to book appointments immediately, increasing the chances of securing the job. The platform also provides features like call tracking, customizable booking pages, two-way SMS messaging, and analytics to track missed calls and bookings.
Using LINO for SMS messaging offers several benefits, including automated responses to missed calls, which can significantly reduce the time it takes to engage with potential customers. The platform provides a dedicated phone number for tracking calls, a customizable booking page that aligns with the business's branding, and two-way SMS messaging to facilitate ongoing conversations with leads. Additionally, LINO includes automated appointment reminders to minimize no-shows and built-in analytics to help businesses understand their recovery rates and the financial impact of the service.
Setting up LINO is quick and straightforward, taking less than 5 minutes. Users can create an account, input their business details, customize their booking page with their logo and services, and be ready to go live. Businesses can either forward their existing phone number to the LINO number or use the LINO number directly in their marketing efforts.
LINO is particularly beneficial for appointment-based businesses that often miss calls, such as plumbers, HVAC technicians, electricians, salons, and dental practices. These types of businesses typically experience revenue loss when potential customers cannot reach them, making LINO's automated missed call recovery service a valuable tool for maintaining and increasing their customer base.

