Frequently asked questions
Ticketted is a modern Australian event ticketing platform designed to simplify the process of creating, managing, promoting, and selling tickets for events of all sizes. It offers a user-friendly experience for both event organisers and attendees, allowing organisers to create events quickly, manage ticket types, and track sales in real time. Key features include AI-powered analytics, promotional tools, secure payment processing, and instant electronic ticket delivery with QR codes. Ticketted also emphasizes affordability, claiming to have some of the lowest fees in the Australian market while providing 24/7 customer support.
Ticketted provides a convenient experience for event attendees by allowing them to purchase tickets online in seconds and receive instant electronic tickets with QR codes. At the event venue, organisers can scan these QR codes using Ticketted’s check-in system, which includes audio feedback for valid and duplicate tickets. This process eliminates the need for printed tickets and reduces entry delays, ensuring a faster and more professional experience for attendees.
Ticketted prioritizes security and financial reliability by using secure payment processing powered by Stripe, which ensures fast payouts and reliable transactions for organisers. The platform is PCI-compliant, handles data in accordance with GDPR, and employs fraud detection technologies to protect both organisers and attendees. Additionally, Ticketted offers an instant payout system, allowing organisers to receive revenue in real time as tickets are sold.
Ticketted offers a variety of free tools for event organisers, including an event name generator, description generator, terms generator, disclaimer generator, and pricing calculator. These resources help organisers create polished and professional events more efficiently. The platform also includes comparison pages against competitors, positioning itself as a modern alternative built specifically for the Australian market.
Ticketted includes built-in promotional tools such as promo codes, early-bird pricing, referral systems, bulk discounts, and email marketing campaigns to support marketing and audience growth. Organisers can communicate directly with attendees through real-time messaging features, and the platform’s homepage uses AI-curated recommendations to connect events with the most relevant audiences, helping to increase ticket visibility and improve conversion rates.
