Joy AI
Joy (from sasjoy.com) is an AI-powered answering service designed to modernize how businesses handle inbound phone calls — blending cutting-edge conversational AI with real human operators for the best of both worlds. Joy is a voice AI virtual receptionist that answers calls 24/7 with natural-sounding speech, captures messages, schedules appointments, handles FAQs, qualifies leads, and routes callers — all based on workflows you set up in its intuitive dashboard. If the AI can’t resolve a call, it seamlessly hands it off to a live human agent trained on the same script. Key Features: Hybrid AI + Human Model: Automates routine inquiries while live agents step in for complex or priority calls — giving callers a human touch whenever needed. 24/7 Availability: Always-on call handling ensures no missed opportunities — even outside business hours.
Reviews
Reviewed on 2/24/2026
| Item | Votes | Upvote |
|---|---|---|
| Better than voicemail | 1 | |
| 24/7 live call coverage | 1 | |
| AI + human backup | 1 | |
| No missed leads | 1 | |
| Fast call routing | 1 | |
| Easy custom scripting | 1 | |
| Scales with your business | 1 | |
| No in-house hiring | 1 | |
| CRM integrations built-in | 1 | |
| Free trial, no credit card | 1 |
| Item | Votes | Upvote |
|---|---|---|
| No cons yet, would you like to add one? | ||
Joy AI is an AI-powered answering service designed to modernize how businesses handle inbound phone calls. It combines conversational AI with real human operators to provide 24/7 call coverage, capturing messages, scheduling appointments, handling FAQs, qualifying leads, and routing callers based on customizable workflows.
Key features of Joy AI include a hybrid AI and human model for call handling, 24/7 availability to ensure no missed opportunities, custom workflows that can be built and edited with a drag-and-drop editor, CRM and workflow integrations with systems like Salesforce and HubSpot, transcripts and analytics for performance measurement, and multilingual support with customizable voices.
Pros of Joy AI include better functionality than voicemail, 24/7 live call coverage, a combination of AI and human backup, no missed leads, fast call routing, easy custom scripting, scalability with your business, no need for in-house hiring, built-in CRM integrations, and a free trial with no credit card required. Currently, there are no cons listed for Joy AI.
Joy AI handles calls by using its voice AI virtual receptionist to answer calls with natural-sounding speech. It captures messages, schedules appointments, and qualifies leads based on the workflows set up in its intuitive dashboard. If the AI cannot resolve a call, it seamlessly transfers the call to a live human agent trained on the same script.
Yes, Joy AI offers a free trial with no credit card required, allowing businesses to test the service before committing.